Thursday, 2 July 2015

Facebook Posting Issue - Resolved

Hi-

On Wednesday afternoon (7/1/2015) at 3:08 pm (Pacific) Facebook notified us that some posting from dlvr.it was not in compliance with Facebook policies. Facebook alerted us that the 'pre-filling' of fields in some messages was against Facebook policy and placed restrictions on dlvr.it's ability to post to Facebook.

dlvr.it was temporarily not able to post to Facebook and posts already made by dlvr.it to Facebook pages were temporarily removed.

Immediately after receiving that notice from Facebook, we began modifying dlvr.it to meet these Facebook policies. At 7:15 pm (Pacific) on Wednesday we completed the updates requested by Facebook and submitted these changes to Facebook for review.

As of today, Thursday at 12:35 pm (Pacific), Facebook reviewed our updates and removed the restriction on dlvr.it's posting. dlvr.it is now posting to Facebook and all posts previously made by dlvr.it are back on Facebook.

Here's more detail, including the text of the notice we received from Facebook: http://support.dlvrit.com/hc/en-us/articles/204909804-Facebook-Issue-7-1-2015

We'll create a follow up post with additional details.

We deeply regret the inconvenience. Thank you for your patience as we worked through this issue.

If you have additional questions, get in touch with us at support@dlvr.it or @dlvrit

The dlvr.it team

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